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Introduction
Rockstar Experience is bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth). Our policy on the collection, use and disclosure of customer personal information is set out below:

What Personal Information does Rockstar Experience collect and why?
The personal information you provide to Rockstar Experience will enable us to make specific offers of programs and services to you. The type of personal information we collect may include your name, address, telephone numbers, e-mail address, when you buy and how much you spend, information on your browsing activity when visiting our website, and personal preferences regarding choice of instrument. This information helps us develop and make available products to suit your needs.

How would Rockstar Experience use your Personal Information?
The personal information you provide may be collected, used and disclosed for a number of purposes connected with our business, which include:

  • Processing your registration;
  • Providing you with programs and/or services requested;
  • Billing you or administering your account;
  • Dealing with requests, enquiries or complaints;
  • Carrying out market analysis and marketing our program generally;
  • Registering your details and allocating or offering you rewards, discounts or other benefits and fulfilling any requests or requirements you may have; and
  • Carrying out any activity in connection with a legal, governmental or regulatory requirement that we have to comply with or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.

To opt-out of receiving Rockstar Experience marketing materials, you will need to unsubscribe. To do this please send us and email with "unsubscribe" in the Subject Field to info@rockstarexperience.com.au, or call us on 0488 ROCKSTAR.

Sharing your Personal Information
Rockstar Experience may disclose or receive personal information or documents about you to/from:

  • Parties involved in any third party acquisition or potential acquisition of an interest in Rockstar Experience or its assets;
  • Our service providers who assist us in providing our services, including organisations that assist us with archival, research, mail and delivery, auditing, consulting, financial and legal advisory, banking, security or technology services;
  • Law enforcement agencies to assist in the prevention of criminal activities;
Rockstar Experience will never give or sell your details to any individual or company aside from those detailed above. We treat your details with the utmost privacy and respect.

Additional information for users of our Website
If you visit www.rockstarexperience.com.au to read, browse or download information, our system may record information such as the date and time of your visit to the Website, the pages accessed and any information downloaded. This information is used for statistical, reporting and website administration and maintenance purposes only.

While we take great care to protect your personal information on our Website, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security in our possession.

Our Website contains links to other sites. We are not responsible for the privacy practices or policies of those sites.

Privacy Policy Queries
If you have any queries or concerns, further information can be obtained by contacting us on 0488 ROCKSTAR, or by email info@rockstarexperience.com.au

Crave Enterprises' "Rockstar Experience" ABN 19 314 361 056

Date of Publication March 7 2008

 
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